December 2011 edition



December 2011 Presence of IT Support Newsletter



News and Events


2011 Alliance Down Under Conference


The annual event for all higher education and public sector Oracle users in Australia and New Zealand. The HEUG Alliance Down Under Conference was held on 30 November on the Gold Coast. Click here for more information.

AHRI HR Technology Conference 2011


AHRI’s HR Technology Conference was held on 12 October in Melbourne. Conference program included technology showcases, case studies and keynote presentations. POIT’s early adoption of Oracle Fusion applications was part of Oracle’s technology showcase on Next Generation Applications for HR. Click here for more information.

Presence of IT E-Business PVT Patch released


A new patch was released for the Presence of IT E-Business Payroll Verification Tool. A number of issues have been addressed and resolved in this new release Rel1.3_P006. Full release notes, installation guide and the patch installation file are available to our customers from the Presence of IT LiveTime Knowledge Base.


Presence of IT New PeopleSoft Calendar now available


Presence of IT is pleased to release our PeopleSoft Financial Year calendar for 2011/2012. A full year calendar with PeopleSoft key patch release dates (2011 only), essential contacts, an End of Year checklist  and handy hotkeys.
Download a self-print version or order a complimentary professionally printed copy in A3 or A4 format which will be posted directly to you.
Click here for a free 'Self Print' calendar
Click here to enter your information to receive a printed copy


PeopleSoft Maintenance Schedule 2012


The PeopleSoft Enterprise Human Capital Management (HCM) Maintenance Schedule for 2012 (Document 1378031.1) is now available! Please review the schedule to help plan your Human Resources maintenance activities for next year. This document also allows you to access posted bundles. ......more


Daily newspaper on Twitter


Presence of IT generate a Daily Newspaper of interesting articles related to our business. It derives its content from our Twitter account on our website. It has some interesting material and you can link to it via our twitter account on the website or directly through The Presence of IT Daily.
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Welcome to the Presence of IT support newsletter. This newsletter is a way for Presence of IT to keep our support clients networked with their peers and our support staff. Our aim is to keep our support clients up to date with the latest support news and processes, as well as information about upcoming system patches and legislative fixes.

If there is anything you would like to see included or items that you would like us to address, please email .

In this edition we look at:

New PeopleSoft Bundles and Feature Pack Release Information

The following PeopleSoft bundles and critical updates have been released:

Australia Cumulative Release AU.16
  • HR 8.9 Bundle #25 (07/10/2011)
  • HR 9.0 Bundle #18 (28/10/2011)
  • HR 9.1 Bundle #7 (16/09/2011)
  • GP 8.9, 9.0 and 9.1 Update 2011-F (29/11/2011)
Some of the new features and fixes included in this release are:
  • Flood Levy is not calculated correctly for bonus payments
  • Deduction processed using incorrect recipient / recipient tag
  • If an employee has prior period time that has been previously rejected by payroll, valid retro triggers are not being created
  • Modified the validation functions in order to use different indicators for different user data input areas of the GL Distribution Overrides screen

7 additional features for PeopleSoft HCM 9.1 have been delivered as an individual fix via Bug Number 12670762/Update 867759, posted on 07/11/2011. These additional features will also be included in HRMS 9.1 Bundle #8 (Bug Number 11638903/Update 852825), and in Feature Pack 2*:

  • Organisation Viewer
  • Matrix Hierarchy
  • Application Search
  • Embedded Help
  • Manager Dashboard
  • Talent Summary
  • Usability Enhancement to key self service transactions
Also included in Feature Pack 2 are five other features which were released as individual fixes in 2012-Q1:
  • SEPA (Single Euro Payments Area)
  • Template Made Available (Time and Labor)
  • Total Rewards (HR Total Compensation)
  • GP Spanish Redundancy Procedure (ERE)
  • SCORM 2004 (ELM)

*Note: PeopleTools 8.52 is required for all additional features EXCEPT for Embedded Help, which requires 8.51 or above.

PeopleSoft Maintenance Schedule for 2012

The maintenance schedule for 2012 is now released. The following updates are to be released in upcoming months:
  • Bundle HRMS & Campus Solutions 9.0 Maintenance Pack #13 (23/12/2011)
  • Bundle HRMS 9.1 Bundle #8 (30/12/2011)
  • Bundle HRMS 9.1 Maintenance Pack #5 Cumulative - Multiple Languages (16/01/2012)
  • Bundle HRMS 9.1 Maintenance Pack #5 Delta - Multiple Languages (16/01/2012)
  • GP 9.0, 9.1 Update 2012-A (25/01/2012)
  • Bundle HRMS Upgrade 9.1 Bundle #12 (24/02/2012)
Maintenance Schedule details as below:

Premier Support for HRMS 8.9 has ended in June 2011. HRMS 8.9 customers who wish to receive the same level of support, including Updates and Fixes, Security Alerts, Critical Patch Updates and Tax, Legal and Regulatory Updates, for this product during the months of June 2011 to December 2012 will need to purchase Extended Support.

New Oracle E-Business HRMS Patch and Release Information

The following fixes and critical updates have been released:
Incorrect flood levy with retro payments in a period:
  • 11i: Patch 12989692 Retro earnings LT12PREV & GT12 not included in flood levy

Deduction calculations:

  • 12.0: Patch 12875969:R12.PER.A
  • 12.1: Patch 12875969:R12.PER.B

This includes the following features and fixes:

  • Flood Levy deduction is now calculated accurately on Spread Earnings, Retro LT12_Prev earnings and spread earnings, and Retro GT12 earnings and spread earnings (13010161, 13007962, 12989692)
  • ETP Payment (Salary in Lieu) is superable when there is Enterprise agreement to do so (12811771, 12811763, 12583457)
  • Proportioning of Flood Levy on Termination Payments (12794668, 12794637)
  • For 11i and 12.0 only: Incorrect Flood Levy with Retro Payments in a Period (12976309, 12976354)
  • Flat file generated by Direct Entry (Australian BECS Format) concurrent request does not contain carriage return (12900989, 12951757, 12951782)
  • Flat file generated by Direct Entry (Australian BECS Format) concurrent request does not contain carriage return (12900989, 12951757, 12951782)

Critical Patch Updates (CPU)

  • Patch 12794417: Oracle Applications Release 12.1: CPU Patch for Oct 2011
  • Patch 12794416: Oracle Applications Release 12.0.4 and above with R12.ATG_PF.A.Delta.6 applied: CPU Patch for Oct 2011
  • Patch 12794415: Oracle Applications Release with 11i.ATG_PF.H RUP7: CPU Patch for Oct 2011

Support Hours for Christmas and New Year

We thought we would give everyone some advanced notice about our customer support hours over the upcoming holiday season. The Support Centre will be closed during Christmas and New Year period between 26 December 2011 and 2nd January 2012. If you require HRMS support during the period, please email us at or contact the Presence of IT Support Desk directly on 1300 66 55 03 for special arrangements.

Presence of IT Support Centre standard operating hours are 8:00am to 5:00pm AEST, Monday to Friday (excluding National public holidays). Support requests outside our standard operating hours are subjected to on-call rates.

ATO conducted software developer workshop for Payroll  

The ATO SILU (Software Industry Liaison Unit) team has conducted a payroll workshop for software developers on 18 October. The workshop presented legislation change updates and insight into ATO's future direction. Keynotes are below:


  • Flood levy ends on 30/06/2012, reference to it will be removed from the withholding schedules
  • Child Support Protected Earnings Amount (PEA) will be increased on 01/01/2012 to $329.55 per week (or $659.10 per fortnight)
  • ATO will review or update all withholding schedules to be effective from 01/06/2012 to rationalise, and to reflect change on tax free threshold amount and first level tax rate changes from 16.5% to 20.5%
  • Introduce new tax table for back payments, bonuses and commissions that replace the current separate schedules for each earning. The new formula can be used optionally now but will become mandatory from 1 July 2012
  • New formula to calculate tax on back payments greater than 12 months. New formula will apply the same tax calculation method whereas previously the calculation was separated depends on whether the payment was greater than or less than 12 months. Back payment greater than 12 months that met the $400 criteria will be reported as Lump E amount remain unchanged
  • Superannuation guarantee rate updates - Rate increases from 9% to 12% will be commenced on 1 July 2013 with new rate of 9.25%. The increase will be phased in a period of 7 years
  • Superannuation guarantee age to be increased to 75 years - employees will be required to pay SG for eligible employees up to age of 75 years
  • Additional payslip reporting requirement on Superannuation guarantee expected payment on or before date effective from 1 July 2012. This is in addition to reporting the current entitlement during the pay period
  • Planned additional payslip reporting requirement on Superannuation guarantee actual contributions paid and payment date effective from 1 July 2013
  • Electronic payee signatures on a virtual TFN electronic form are eligible for employers who lodge their TFN Declaration Report electronically. ATO has outlined specific criteria for the virtual TFN electronic form that must be met for it to be acceptable
  • ATO is looking at making some of its tools available as web services so they can be used from within software packages. The online tax withheld calculator has been chosen for a proof of concept. The scope will be limited to existing functionality and has a target delivery date end of 2011
For more details please visit


Now available: PeopleSoft HR Assistant - Intuitive information dashboard for your workforce

Presence of IT is proud to introduce HR Assistant, an intuitive information dashboard to deliver efficient and concise views of your workforce and payroll operation. It features:

  • HR and Payroll data displayed in a single component, guaranteed to reduce enquiry management and administration time.
  • Configurable display setting on sensitive information
  • Complete access to workforce information for request-to-resolve business process
  • Direct drill down to transaction details, drill back to transaction source giving administrator quicker and easier access to data
  • Payroll transaction review with employee status and relevant details submitted for review or approval
  • Dashboard visualisation with analytic charting of employee leave usage on Absence and payment summary
Through smart access tailored to an individual's role, HR will empower your workforce with benefits of: 
  • Reduce costs on internal support associated with time consuming search-and-response of employee issue
  • Support request based business process and achieve HR service delivery goal
  • 360 view of employees or contingent workers for managers within their reporting chain

For further information please email us at or contact the Presence of IT Support Desk directly on 1300 66 55 03.

From the field: Paul Clarke’s tip on the hijacked Ctrl+J System Information page

Since the release of PeopleSoft 8.x the “Ctrl J” key sequence has been used to display system information on the current browser session.

This function is very useful for finding the name of the current Page. For example, when creating a query it is often necessary to know the name of the field you are trying to report on. After pressing “Ctrl J” to retrieve the name of the Page, the Field name can be found using Application Designer. However, some modern browsers, including Firefox and Chrome, have hijacked the “Ctrl J” key sequence.

Fortunately we have found a simple workaround for you. Instead of “Ctrl J”, try “J Ctrl”, as follows:

  1. Press & hold the “J” key
  2. Press & hold the “Ctrl” key
  3. Release the “J” key
  4. Release the “Ctrl” key
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