At the time that we contracted the Presence of IT to support the SAP HR, payroll and benefits modules we had been facing an uphill battle making some significant modifications for a Quebec payroll implementation, on top of some challenges that SAP had brought upon us at year-end.
From the day that they began working with us, they have been nothing short of outstanding in providing the needed support. They first got us through year-end with ease, compared to the support that we had been accustomed to receiving. Then, within a relatively short period of time, they unraveled the problems created by folks that had provided support previously.
What really sets them apart from any outside support we have ever had is that they work and act like owners. They are self-starters in every respect, continually providing ways to help us improve our processes, with reporting, problem solving and new projects.
I can only give my highest recommendation and would be glad to speak with anyone interested in contracting for their services.